Frequently Asked Questions

❤️ Mission & Brand Story

  • NatureKissed began in our kitchen as a way to care for our growing family with clean, nourishing skincare made with ingredients good enough to eat. Today, we are serving our community with our products rooted in tradition, and backed by nature.

  • Unlike most "natural" brands, we use time-tested animal-based ingredients like pasture-raised beef tallow and ghee, skip seed oils, and avoid synthetic preservatives or fragrances. Every product is handcrafted with intention and tradition. Truly a fine dining for your skin.

  • Yes, many of our ingredients and formulations are inspired by Ayurveda, focusing on balance, healing, and the intelligence of natural fats and herbs.

🧴 Formulation & Philosophy

  • Organic Beef Tallow and Grass-fed Ghee are rich in skin-loving vitamins like A, D, E, and K2, and closely mimic the skin’s natural sebum. This makes them ultra-nourishing, non-comedogenic, and deeply healing.

  • We source our Beef Tallow from local Durham farms where animals are pasture-raised. We make our own Ghee at our studio using organic, grass fed cow butter. Many of our ingredients are certified organic, though the finished products are not third-party certified yet.

  • We use minimal, therapeutic-grade essential oils. We also offer unscented versions for sensitive skin or scent-free preferences.

  • Many of our products contain Beef Tallow or Cow Ghee, which are animal-derived but cruelty-free and ethically sourced.

🚚 Shipping

  • Currently we are shipping across Canada and US. We offer free shipping for orders over $50 within Canada and over $75 to the US.

  • Yes, you can definitely choose pickup option. We are located right in the Whitby and are pretty flexible with the pickup times.

  • Yes, we do local deliveries primarily in Whitby, Ajax, Pickering, Oshawa regions. Most of the Durham, GTA & Southern Ontario regions receive their deliveries in 1-2 business days.

  • Since all our products are made in small batches to ensure the highest quality. Orders typically ship within 1-3 business days (excluding Sundays & National holidays). We send out an email as soon as we ship your order with tracking details.

    We strive to process & dispatch each order as quickly as possible, working diligently to get your natural skincare to you without any delay

    Once we ship your order, the estimated delivery time is:

    Canada : 2 - 5 days

    USA: 5 - 10 days

  • Not at all for most customers. Since we only use Canada Post for PO Box deliveries, the strike does not impact the vast majority of our shipments. Orders going to standard addresses will be delivered as usual through our network of over 10 alternate couriers.

🛒Orders

  • Due to the handmade nature of all of the items presented, we cannot guarantee that all items will have the same appearance. However, they should be close in nature to the one you have ordered.

  • Ensuring your satisfaction is our top priority. If you have any concerns about our products, please don't hesitate to reach us at hello@naturekissed.com

    If we are unable to resolve your issue, you may return the product with in 60 days of your purchase. Upon receipt, we will promptly refund the cost of the product (excluding shipping fees) within 2 business days.

    Your satisfaction is important to us, and we are here to make things right.

  • You can shop online at www.naturekissed.com or visit one of our retail partners listed below

  • We’d love to share our wholesale catalogue with you!
    Email us to explore how our handcrafted, nature-rooted skincare can find a home on your shelves.

    Let’s grow something beautiful together.